by Aishwarya Priyambada | Jun 23, 2022 | Toll Free Number
Celebrated author and customer service & customer experience expert, Shep Hyken quoted, βThe best advertising you can have is a loyal customer spreading the word about how incredible your business is.β Customer engagement is one of the essential components of a...
by Aishwarya Priyambada | Jun 22, 2022 | Cloud Telephony
Call tracking software, the power of information & data, strongholds the process of growth, influence and decision-making in any sector of any business enterprise. Especially for a strategic marketing campaign, access to vital customer information can become the...
by Aishwarya Priyambada | Jun 17, 2022 | Autodialer
Enterprises flourish owing to the several campaigns, processes and tools that enable contact centres to engage the customers and enhance the customer experience by streamlining the workflow and achieving competitive targets. One of the most important factors...
by Aishwarya Priyambada | Jun 2, 2022 | Cloud Telephony
The most common challenge any business faces is an efficient & quick customer issue resolution protocol. Providing products/services to the customer does not satisfy the cycle of a sustainable business model. Customers are bound to encounter several difficulties...
by Aishwarya Priyambada | May 26, 2022 | Cloud Telephony
Education and gaining knowledge are the foundation on which society flourishes. According to revolutionary & political leader Nelson Rolihlahla Mandela, βEducation is the most powerful weapon you can use to change the world.β The present era dictates phenomenal...