Call Management Articles

In the current era of omnichannel information exchange, we have seen remarkable growth in customer service through social media or email communication and live agent channels used by the hotel industry to engage customers. However, people are still accustomed to...

The call forwarding feature can be a lifesaver for businesses. It allows you to route calls to the appropriate person or department, even when unavailable. The call forwarding service is a phone feature that allows users to forward incoming calls to another phone...

Missing out on important business calls can make a big dent in the overall revenue generation of your company. One missed call can eliminate the possibility of a new lead and a potential prospect or customer. So, keeping traffic-free connectivity on the published or...

The power of information & data strongholds the process of growth, influence and decision-making in any sector of any business enterprise. Especially for a strategic marketing campaign, access to vital customer information can become the key to increasing the...