Are you forced in considering to stop your call center business in the amidst of a coronavirus pandemic outbreak? Think again, is it even necessary? Working from home is viable option and it a necessity since call centers serves a huge number of business by handling inbound and outbound calls for sales and marketing, lead generation, customer service, support, and more. Moreover, a large number of companies have opted for working from home, it is imperative that call centers be working in the time of crisis to support and aid all the business to operate at its full capacity. Before …

Before we jump right into the impact of coronavirus COVID-19 on to the educational institutions, let us first know more about what really is this coronavirus. How is it caused and precaution to be taken to prevent it from spreading. As there is a wide spread of rumors among most of the people. Also, how cloud telephony in education sector may helps to ease the problems faced by student, teacher and parents. According to an article published by WHO Coronaviruses (CoV) is strain of viruses that belongs to the large family of viruses that causes different range of illness ranging …