cloud communication Articles

While we can confidently say that the bridge between a flourishing company and its customer base is healthy communication, the tools facilitating this communication are equally crucial to the cause. Companies run simultaneous campaigns for various processes such as...

Time efficiency is a necessity for a well-functioned call centre in any business. There is a constant need to reduce the average handling time of calls by each agent so that the overall efficiency of the call centre can be managed. Businesses focus on calling...

Every enterprise requires customer engagement for ideal long-term mutual growth based on customer loyalty. Customer engagement can be achieved by excellent communications where the enterprise remains in close contact with the consumer and can be reached instantly when...

The sole motive of any business entrepreneurship is to thrive at any cost & become a self-sustaining, profitable, and constantly developing organization. The foundation of any business venture solely depends on the acceptance of the customer/consumer towards the...