MCUBE Track allows you to distribute and transfer all inbound calls to the concerned executive on both mobile and landline numbers. It make sure that the right person is attending every lead. Also allows you to recording all the inbound calls for further analysis and conversion of leads in to customers in the best possible manner.
Live caller tracking
Systematic call routing
executive. Priority based routing enable you to route all call to skilled executive first and then to other executive. Parallel routing technique directs incoming call to 3 random executive at once, which ever available executive can take the call.