About Us
Enhance your reach with automated customer service, improved
efficiency & streamlined customer interactions.
Get the most out of your customer interactions & provide a seamless and
personalized customer experience with our powerful IVRS solution
What Makes MCUBE Stand Out in the Cloud Telephony Industry?
Reliability
Our cloud-based system ensures businesses avoid hardware failures and maintenance downtimes by providing robust and reconcilable servers for timely and reliable call and message delivery.
Customer Focused
MCUBE offers exceptional customer service, ensuring smooth transition to cloud-based telephony for businesses by providing comprehensive understanding of services and assisting in full utilization of features.
Scalability
Our cloud-based system enables businesses to adjust their telecommunication needs according to market demands without requiring costly hardware modifications.
Innovative Features
Our contact center solution packages offer advanced features like call routing, IVR, tracking, recording, and monitoring, allowing businesses to customize their phone systems for better employee and customer experiences.
VISION . MISSION . VALUE . CULTURE
Our Vision
Our vision is to be the leading provider of value-added telecommunication services that enable our customers to build stronger relationships with their customers and drive their business growth. We are committed to providing innovative and customer-centric services that empower businesses to be more productive, efficient and effective. Our goal is to help our clients to transform their customer interactions, bridge gaps, and reach more customers, to make their business run smoothly and help them grow.
Our Values
Our values are the foundation of our company culture and guide our actions every day. We believe in honesty, transparency, and integrity in all our interactions with customers, partners, and colleagues. We encourage innovation and creativity in all aspects of our work, and believe in the power of teamwork to achieve common goals. We also believe in fostering an environment that encourages personal and professional growth, and we are committed to providing opportunities for all team members to develop their skills and achieve their full potential.
Our Mission
Our mission is to provide top-quality telecommunication services that exceed customer expectations and contribute to the development of the country. MCUBE strives to be the best and leading value-added telecommunication services provider in the country, by constantly innovating and adapting to the ever-changing market dynamics. By leveraging cutting-edge technology and a customer-centric approach, we aim to create value for our customers and be a driving force in the industry.
Our Culture
Our culture is centered around providing excellent customer service and fostering a positive work environment. We believe that our success is directly tied to the satisfaction of our clients, and as such, we are only satisfied with ourselves as much as our clients are with us. This mindset drives our commitment to delivering exceptional service, being responsive to customer needs, and continuously improving our processes. Our culture of continuous improvement allows us to adapt to changing market conditions and deliver value to our customers.
Meet The Team
Rajarshi Mukherjee, Director (Operations and Finance)
Meet Rajarshi Mukherjee, our esteemed director at MCUBE. With over 18 years of experience in operations and revenue generation, Rajarshi has a proven track record of driving success. He brings an unparalleled level of expertise in operational excellence and strategic revenue growth to every project, ensuring impactful results and continuous innovation.
Rajarshi’s two decades of experience have shaped him into a true industry leader. With his guidance, MCUBE has consistently achieved remarkable success and exceeded client expectations.
Rajarshi’s leadership style is demonstrated by his unwavering commitment to delivering exceptional results. Through strategic planning and operational efficiency, he ensures that MCUBE remains at the forefront of the industry, operating with sustainable growth and success.
Ajay Jagtap, Director (Sales and Marketing)
Ajay Jagtap, our esteemed Director, has been integral in shaping the MCUBE journey since 2011. An alumnus of Christ College, he honed his skills and acquired the knowledge that serves as the foundation of his exceptional leadership. With a sharp focus on sales strategies, Ajay has been the driving force behind our consistent growth and success of MCUBE.
His experience in a sales leadership position at Piramal Group & Eastern Engineering has equipped him with unique insights into the complex aspects of sales and business development. Ajay’s leadership style is marked by his passion for nurturing talent and establishing a collaborative work environment. He strongly believes in empowering his team, encouraging innovative thinking, and providing the necessary resources for growth and development.
Tapan Chatterjee, Director (Technology)
Tapan Chatterjee, our esteemed Director at MCUBE, is a technology enthusiast dedicated to developing innovative solutions and optimizing technology performance. With over a decade of experience across various technical domains, Tapan brings a wealth of expertise to our organization.
Throughout his career, Tapan has demonstrated a strong track record of driving success through his deep understanding of operational and technological excellence and strategic revenue growth. His passion for technology and commitment to delivering impactful results have been instrumental in shaping our company’s success.
His ability to develop innovative solutions and optimize technology performance sets him apart as a true industry leader. His dedication to developing innovative solutions and optimizing technology performance empowers us to deliver exceptional results for our clients.
Build With Us
We invite you to join our world class team in empowering a generation.
Contact us or mail us at [email protected]