Relinquish your business with our softphone solution & experience seamless communication
MCUBE Softphone Service allows contact center agents to make and receive phone calls using a computer or mobile device rather than a traditional telephone. This type of service is often used in the context of a system designed to manage customer interactions and communications across various channels, including phone, email, chat, and social media. Our Contact Center Softphone Solution enables agents to work from any location with an internet connection, as long as they have the appropriate software and hardware. This can be especially useful for organizations that have a distributed workforce or that need to support remote work.
Benefits You Enjoy
There are several benefits of using MCUBE Softphone service:
MCUBE softphone can be used on a computer or mobile device, eliminating the need for a physical phone. This means that users do not need to purchase a separate phone or phone line, which can be cost-effective for businesses.
With our contact centre softphone solution, users can make and receive calls from any device that has internet access, giving them the flexibility to work from any location.
Softphones allow users to access multiple communication tools, such as voicemail, conference calling, and call forwarding, from a single interface. This can improve productivity by streamlining communication and eliminating the need to switch between multiple applications.
MCUBE Softphones often come with built-in security features, such as encryption and authentication, to protect against unauthorized access and protect sensitive information.
Our Softphones can be easily scaled up or down to meet the changing needs of a business, making them a flexible and cost-effective solution for companies of any size.
MCUBE’s Contact Center Softphones can be easily integrated with other business tools, such as customer relationship management (CRM) software, to improve communication and collaboration.
We offer a user-friendly and easy to set up softphone software, making them a convenient and accessible solution for users of all skill levels.
MCUBE Softphones are compatible with a variety of devices, including computers, tablets, and smartphones, making it easy for users to communicate and collaborate on the go.