Unlocking a World of Cloud Telephony Solutions
Introducing MCUBE’s unified omnichannel cloud telephony solution – the next generation in business communication. With our powerful call routing, forwarding, and tracking capabilities, you can focus on your customers and leave the communication hassles to us. Plus, our seamless CRM integrations and advanced API Plug-ins make it easy to keep your customer satisfaction levels high. So why wait? Simplify your business communication today with Cloud Telephony.
Our Services
MCUBE Contact Center Solution
Automate your call tracker for a uniform tracking and analysis of all your business calls.
MCUBE IVRS
Implement an effective IVR software that boosts revenue while simultaneously boosting customer experience.
MCUBE Extension/PBX
Strengthen your agent availability, inbound business call routing and offer instant response catering to the client’s concerns with our call forwarding solution.
MCUBE Autodialer
Improve the connect rate of agents with the autodialer services, along with adding more customer engagement.
Tollfree Number
MCUBE Softphone Solution
Incorporate your agents with our softphone service for work phones that function on any device from anywhere.
MCUBE Missed Call Service
Keep tabs on your customer engagements by using our missed call service as actionable triggers to gather data, collect feedback, and track campaigns.
MCUBE Voice Broadcast
Cut out the hassle of manual outbound voice blast with our automated voice broadcasting service & send out your messages to customers quickly.
MCUBE SMS Campaigns
Designed to meet your message-sending needs with unbeatable reliability, security & the immaculate ease of use that comes with our bulk SMS service & intuitive platform.
MCUBE WhatsApp Solution
Efficiently manage, streamline & automate your business communications with the WhatsApp business API service for improved customer engagement.
Solutions We Provide to Our Valued Customers
Call Recording Analytics
Record & analyze every call, easily identify best agents & get detailed reports on percentage of sales closed on every call with the call recording software.
Click To Call
An innovative marketing tool that automates the calling of customer’s number by just clicking on the number. Click to call eliminates the need for manual dialing.
CRM Integration
Streamline your customer relationship by managing your contacts, sales, & marketing all in one place.
Number Masking
Anonymizing participating numbers by connecting the call through a temporary proxy phone number toll-free number service to safeguard sensitive information.
Missed Call Service
Create the most convenient way to stay connected with business contacts & customers.
Virtual Receptionist
Route customer calls based on the key words heard by the caller, without human intervention offering a huge array of features in an IVR Call.
Hold On Music
Acquire high-quality recordings that get results. With our IVR service, instantly save money by adding professional background music & create great lasting impressions.
Call Flow Diagnostics
Assists in identifying & fixing issues with easy-to-use tools ensuring calls are reliable and precise with your phone system.
Introducing MCUBE’s Softphone Solution
Enable Connectivity with a User-Friendly Interface without the Hassle of a Dedicated Device.
INTEGRATE.
MANAGE.
GROW.
Smartly & Securely
Why MCUBE?
MCUBE focuses on delivering best-in-class cloud telephony solutions by employing a unique blend of creative and strategic minds with the best of industry-leading technologies. We build products, which are reliable, insightful, integrated, secure, and compliant that impact people, businesses, and enterprises.
SMART CALL MANAGEMENT SOLUTION WITH MCUBE’S CLOUD TELEPHONY SERVICES
Data Security
Consistency
Flexibility
Compliance
Exemplary Service Ability
Data Security
MCUBE strongly believes in prudence and privacy with data security being the paramount objective which boosts assurance, conviction & reliance from the customers.The MCUBE platform adapts rigorous stipulations for safeguarding financial information, customer privacy and networks connectivity.
Consistency
We strive to achieve consistency in terms of brand, services & management. Our top-tier, protected, distinct & dependable infrastructure delivers an astutely no single-point failure infrastructure ensuring a business communication model that is available all the time, anywhere.
Flexibility
Being the front runners in adapting to the ever-changing norms of business communication in the market amid a balanced hold over uninterrupted tractability, association suppleness, & direct comprehensibility of requirements makes us unwavering towards our services.
Compliance
Most cloud telephony solutions providers deliberate adherence as a prevalent & incessant process ensuring businesses are conventional. However, MCUBE stays a step ahead and guarantees that even our own associates & partners comply with the relevant dogmatic obligations.
Exemplary Service Ability
Our proficiency to consistently offer high-quality service to customers, clients or partners including potential to effectively resolve any issues that may arise allowing us to develop and demonstrate exemplary service ability. This commitment to excellence helps in building trust & loyalty among customers and clients ultimately leading to better business outcomes and a more positive overall experience for all parties involved.
Global Reachability
Achieving a global presence is what MCUBE aims for in the next few years, and we venture to accomplish our ambition promptly. Our initiative trails towards much better communication for our existing as well as potential partners & clientele. We aspire for our customers to be part of this journey.
Innovation
Turning ideas into reality is the driving force behind all progress which is the base of innovation & MCUBE’s incentive to create new technologies, services & products that allow businesses to function easily, turning the impossible into a possibility.
Customer Orientation
We hanker after a more customer-centric & assistance-oriented business model because we understand the prominence of well-planned & managed customer satisfaction levels which can easily influence new opportunities, innovative breakthroughs, sales, market shares & profitability.
Simplified Integration
Integrating our solutions into your existing CRM is both simple & effective, with easy trackability, no extra hardware installations & better lead management. CRM plug-ins & API integrations for comprehensive alerts, data management & quality-of-service reports can be ensured seamlessly.
Zero Capital Investment
We at MCUBE venture for utilizing resources that are already available enabling a receptive approach allowing businesses to pursue services without the burden of upfront costs. We carefully plan and strategize the crucial ability to adapt to changing circumstances.
Global Reachability
Innovation
Customer Orientation
Simplified Integration
Zero Capital Investment
Data Security
We strongly believe in prudence and privacy, with data security being the paramount objective that boosts assurance, conviction & reliance from the customers. The MCUBE platform adapts rigorous stipulations for safeguarding financial information, customer privacy, and network connectivity.
Consistency
We strive to achieve consistency in terms of brand, services & management. Our top-tier, protected, distinct & dependable infrastructure delivers an astutely no single-point failure infrastructure ensuring a business communication model that is available all the time, anywhere.
Flexibility
Being the front runners in adapting to the ever-changing norms of business communication in the market amid a balanced hold over uninterrupted tractability, association suppleness, & direct comprehensibility of requirements makes us unwavering towards our services.
Compliance
Most cloud telephony solutions providers deliberate adherence as a prevalent & incessant process ensuring businesses are conventional. However, MCUBE stays a step ahead and guarantees that even our own associates & partners comply with the relevant dogmatic obligations.
Global Reachability
Achieving a global presence is what MCUBE aims for in the next few years, and we venture to accomplish our ambition promptly. Our initiative trails towards much better communication for our existing as well as potential partners & clientele. We aspire for our customers to be part of this journey.
Innovation
Turning ideas into reality is the driving force behind all progress which is the base of innovation & MCUBE’s incentive to create new technologies, services & products that allow businesses to function easily, turning the impossible into a possibility.
Customer Orientation
We hanker after a more customer-centric & assistance-oriented business model because we understand the prominence of well-planned & managed customer satisfaction levels which can easily influence new opportunities, innovative breakthroughs, sales, market shares & profitability.
Simplified Integration
Integrating our solutions into your existing CRM is both simple & effective, with easy trackability, no extra hardware installations & better lead management. CRM plug-ins & API integrations for comprehensive alerts, data management & quality-of-service reports can be ensured seamlessly.
Exemplary Service Ability
Our proficiency to consistently offer high-quality service to customers, clients or partners including potential to effectively resolve any issues that may arise allowing us to develop and demonstrate exemplary service ability. This commitment to excellence helps in building trust & loyalty among customers and clients ultimately leading to better business outcomes and a more positive overall experience for all parties involved.
Zero Capital Investment
We at MCUBE venture for utilizing resources that are already available enabling a receptive approach allowing businesses to pursue services without the burden of upfront costs. We carefully plan and strategize the crucial ability to adapt to changing circumstances.
Satisfied Business
Years Of Market Existence
Company Collaborations
Team Members/ Employees
Customer Support
Trusted By Trusted Businesses
Testimonials
“It was a pleasure working with MCUBE team for the past 3 years and their customer service team is professional in resolving any queries related to service in a reasonable amount of time.”
“MCUBE is a very professional company. Their services are commendable. They keep proper follow-ups with their clients regarding their service issues and provide prompt solutions to them.”
“My experience with team MCUBE was intense!
I was very impressed and would highly recommend these guys.”
“MCUBE’s cloud-based contact center and IVR allowed us to connect with our clients with ease. It ensured we can stay connected efficiently – and with less overhead.”
“Timely support and services. We have been associated with MCUBE for more than 2 years now and the quality of their work has never taken a hit. Highly recommended!.”
“Excellent service, and fast responses, quick service reply as expected. Have been using this service from 8 years, and till now no issues, if we face also they will rectify it within an hour.”
Our Branches
Bangalore
Regent Prime, Unit #107, Number 48-50, Whitefield Main Road, Whitefield Bangalore-560066
Noida
736, B Block Ithum Tower, Sector 62 Near Electronic City metro station Noida – 201309
Hyderabad
Ethyork Coworking Spaces Pvt Ltd, CLOwork, 103, New Mark House, Patrika,Nagar, Hitech City,Hyderabad, Telangana 500081
Pune
4, Yogiraj Apartment, Opp. Balewadi Phata, Baner, Pune Maharashtra – 411045
Mumbai
A/601 Jay shri Krishna Darshan Building, opp. Vedant School, Nr. GCC club, Hatkesh, Mira Road(E) Mumbai-401107
Chennai
3365, VAIBOGH, 5th Link Street, Old Mahabalipuram Rd, Nehru Nagar, Perungudi, Chennai, Tamil Nadu 600096
