Niyati Group Required A Central Tracking Number For Cloud Telephony Solutions
MCUBE’s cloud solution was much needed because of its security, scalability,connectivity,implementation, up-gradation which are the perceived bottlenecks.
It has been 1997, Nyati Group pioneered Pune’s Real Estate Scenario for more than two decades. With 10000 happy clients, Nyati group embraced a new beginning with MCUBE to make another New Reality!
The additional requirements from MCUBE for Nyati Group were:
- Improved ROI.
- Increased conversion rates.
- Connecting call tracking to customer
relationship management (CRM).
- Enhanced customer experience.
The main challenges Nyati Group faced is tracking the data and recording. The additional challenges associated with it are:
- The obstacle of having a higher conversion rate.
- The obstacle to optimizing operational efficiency.
- The obstacle to having real-time data insight.
Solution provided by MCUBE
MCUBE provided the virtual number with source tracking and recording of calls. MCUBE’s powerful telephony tool went a long way! The additional solutions It provided are:
- Lower chances of missing calls.
- Seamless integration with CRM.
- Improved monitoring and performance.
- Allows you to get multiple phone numbers at a lower price.
- Perfect for customization.
- Allows for a smoother remote work setup.
- Easy to set up and use.
MCUBE Product: Time for a quantum leap
MCUBE’s inbound and outbound telephony services are the Dark Horse in the enterprise technology domain. As a way forward into the “Next to Normal” stage, organizations will stay focused on the existing customer base by maintaining high customer engagement through empathic, purpose
-driven digital content, improved after-sales services, and fortifying distribution in stronger markets to gain an edge over the competition.
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