Features of
Click to call service
What is our Click To Call Service?
Turn every simple click into a revenue generating call.
With our Click To Call Service, make your website visitors potential customers by the simple click to an icon for getting in touch with your representative instantly.
Why Click to Call is a Much-Needed Service for Your Business?
1. Dismissal of Manual Dialling
Don’t worry about agent productivity as click to call service enables customers to connect with agents without the hassle of Manual dialling.
2. Automatic Tracking of Calls
Need to monitor the performance of your agents? Click to Call Service successfully tracks all agent calls & provides performance details regularly.
3. Enabling Call Masking
Your agents can connect with your customers anytime & anywhere without disclosing their personal numbers.
4. Ease of Call Recording
Keep your agents on their toes & attain effortless quality control by the simple yet effective call
recording feature.
5. Availability of Detailed Call Reports
Elaborate dashboards that offer thorough data and analytics for the multitude of calls that your agents face on a daily basis which assists in intensive decision makings.
6.Real – Time Call Monitoring
Get updated information on all your business calls at the tip of your figures with live call monitoring panel.
Want to upgrade to a new business communication system that is efficient, time saving & cost effective or add Click to Call Services right now?
IVR Automation in Healthcare
With MCUBE’s Smart & Intuitive Interactive Voice Response System (IVRS) empower patients to resolve their issues freely & successfully without the hassle of long wait time or negligent rerouting issues.
Features of Click To Call Service
With our Click To Call Service, make your website visitors potential customers by the simple click to an icon for getting in touch with your representative instantly.
Autodialer Service for Business Contact Centre
MCUBE has the perfect blend of greater flexibility, maximized agent efficiency, & enhanced overall productivity for your business with our multiservice quick fix…….