Componets of
Contact Center Solution
A UNIFIED CLOUD CONTACT CENTRE SOLUTION
For A Complete Business Communication Experience!
Get the ceaseless benefits of
- Instantaneous Call Routing
- Effortless Call Recording
- Seamless Business Tools Integration
- Smart Click to Call Feature
- Real Time Call Monitoring
- Multi-level IVR Services
Introduction to Softphone Solution
Get all your Inbound & Outbound Calls straight to your system and take your calls directly from your device & remove the burden of adding a hardware phone system for receiving or calling.
Features of Click To Call Service
With our Click To Call Service, make your website visitors potential customers by the simple click to an icon for getting in touch with your representative instantly.
IVR Automation in Healthcare
With MCUBE’s Smart & Intuitive Interactive Voice Response System (IVRS) empower patients to resolve their issues freely & successfully without the hassle of long wait time or negligent rerouting issues.