MCUBE WhatsApp Business API
Transform your customer service and boost sales with the powerful WhatsApp Business API, now integrated with MCUBE.
Allow businesses to automate customer service interactiaons and improve the overall customer experience, resulting in increased customer satisfaction and sales.
Unlock Automation Potential & New Possibilities with MCUBE WhatsApp Business API
WhatsApp Business API tool allows businesses to communicate with customers through WhatsApp. The API provides a way for companies to send and receive messages, including text, images, and audio files, as well as to track the delivery and read receipts of messages. The API also allows businesses to manage their WhatsApp accounts, including creating and managing labels, automated messages, and sessions.
MCUBE The integrated MCUBE WhatsApp BUSINESS API automates customer service interactions and improves overall customer experience. With our API, businesses can quickly and efficiently respond to customer inquiries and provide support, which can help to increase loyalty & customer satisfaction. Additionally, businesses can use the API to send personalized, automated messages to customers, such as order confirmations, shipping updates, and promotional offers, which can help to increase sales and revenue.
Key Features We Offer
Some of the most imperative features of our MCUBE WhatsApp business API include:
Automated customer service
The WhatsApp Business API integration with MCUBE allows businesses to quickly and easily respond to customer inquiries and provide support.
Message tracking
Businesses can track the delivery and read receipts of messages sent through the WhatsApp Business API, allowing them to monitor customer engagement.
Personalized messaging
With the integration, businesses can send personalized, automated messages to customers, such as order confirmations, shipping updates, and promotional offers.
Account management
The integration allows businesses to manage their WhatsApp accounts, including creating and managing labels, creating and managing automated messages, and creating and managing sessions.
Benefits You Enjoy
Using MCUBE’S WhatsApp Business API, organizations can utilize WhatsApp’s popularity and functionality to improve customer engagement, provide more efficient assistance, and achieve better outcomes in sales, marketing, and customer service activities.
Enhanced Customer Experience
By providing seamless communication on a platform that customers are familiar with, enhance your entire interaction with your company.
Time-Sensitive Offers
Create an impression of demand by sending limited-time deals, flash specials, and promotions right to clients’ WhatsApp.
Effortless Integration
MCUBE’S WhatsApp Business API can interact with your existing CRM, customer service tools, and other systems, easing your communication operations.
Global Reach
WhatsApp has a global user base, it is a perfect platform for businesses to engage with clients worldwide.
Customer care
Use WhatsApp to provide real-time customer care, allowing customers to obtain speedy answers to their queries.
Authenticity and security
WhatsApp’s end-to-end encryption protects critical information during communication.
Two-Way Communication
MCUBE’s WhatsApp Business API allows for two-way chats, allowing consumers to ask questions, seek support, and offer feedback.
Event Promotion
Use WhatsApp to promote events, webinars, seminars, and conferences to interested participants.
Multimedia Messaging
Using MCUBE’S WhatsApp Business API, you may communicate not just text but also multimedia information such as photographs, videos, and documents, increasing the impact of your message.