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WELCOME TO MCUBE

Cloud Telephony Services for Forward – Thinking Businesses

MCUBE offers cloud telephony services that will help your business to stay ahead of the curve.

CLOUD TELEPHONY SERVICES

Driving Business Growth with Cloud Telephony Services

MCUBE is a leading provider of cloud telephony services that helps businesses drive growth and improve efficiencies.

CONTACT CENTER SOLUTION

Unified Communication for your Business

We help businesses unify their communications for more efficiency and productivity. Our platform allows you to manage all your customer interactions, through voice or text, in a single place.

INBOUND SOLUTION

Say Goodbye To Customer Service Headaches

MCUBE’S Inbound Solution helps managing customer interactions more effectively and improve your customer experience.

OUTBOUND SOLUTION

Better Communication. Reduced Costs

MCUBE’S Outbound Solution improves communication while reducing costs & offers a full suite of features to help businesses manage customer interactions.

Unified Business Telecommunication Simplified

Introducing MCUBE’s unified omnichannel cloud telephony solution – the next generation in business communication. With our powerful call routing, forwarding, and tracking capabilities, you can focus on your customers and leave the communication hassles to us. Plus, our seamless CRM integrations and advanced API Plug-ins make it easy to keep your customer satisfaction levels high. So why wait? Simplify your business communication today with Cloud Telephony.

Our Services

 

Solutions We Provide to Our Valued Customers

Call Recording Analytics

Record & analyze every call, easily identify best agents & get detailed reports on percentage of sales closed on every call with the call recording software.

Click To Call

An innovative marketing tool that automates the calling of customer’s number by just clicking on the number. Click to call eliminates the need for manual dialing.

CRM Integration

Streamline your customer relationship by managing your contacts, sales, & marketing all in one place.

Number Masking

Anonymizing participating numbers by connecting the call through a temporary proxy phone number toll-free number service to safeguard sensitive information.

Missed Call Service

Create the most convenient way to stay connected with business contacts & customers.

Virtual Receptionist

Route customer calls based on the key words heard by the caller, without human intervention offering a huge array of features in an IVR Call.

Hold On Music

Acquire high-quality recordings that get results. With our IVR service, instantly save money by adding professional background music & create great lasting impressions.

Call Flow Diagnostics

Assists in identifying & fixing issues with easy-to-use tools ensuring calls are reliable and precise with your phone system.

Introducing MCUBE’s Softphone Solution

Enable Connectivity with a User-Friendly Interface without the Hassle of a Dedicated Device.

INTEGRATE.
MANAGE.
GROW.

Smartly & Securely

Why MCUBE?

MCUBE focuses on delivering best-in-class cloud telephony solutions by employing a unique blend of creative and strategic minds with the best of industry-leading technologies. We build products, which are reliable, insightful, integrated, secure, and compliant that impact people, businesses, and enterprises.

SMART CALL MANAGEMENT SOLUTION WITH MCUBE’S CLOUD TELEPHONY SERVICES

Data Security

Consistency

Flexibility

Compliance

Exemplary Service Ability

Data Security

MCUBE strongly believes in prudence and privacy with data security being the paramount objective which boosts assurance, conviction & reliance from the customers.The MCUBE platform adapts rigorous stipulations for safeguarding financial information, customer privacy and networks connectivity.

Consistency

We strive to achieve consistency in terms of brand, services & management. Our top-tier, protected, distinct & dependable infrastructure delivers an astutely no single-point failure infrastructure ensuring a business communication model that is available all the time, anywhere.

Flexibility

Being the front runners in adapting to the ever-changing norms of business communication in the market amid a balanced hold over uninterrupted tractability, association suppleness, & direct comprehensibility of requirements makes us unwavering towards our services.

Compliance

Most cloud telephony solutions providers deliberate adherence as a prevalent & incessant process ensuring businesses are conventional. However, MCUBE stays a step ahead and guarantees that even our own associates & partners comply with the relevant dogmatic obligations.

Exemplary Service Ability

Our proficiency to consistently offer high-quality service to customers, clients or partners including potential to effectively resolve any issues that may arise allowing us to develop and demonstrate exemplary service ability. This commitment to excellence helps in building trust & loyalty among customers and clients ultimately leading to better business outcomes and a more positive overall experience for all parties involved.

Global Reachability

Achieving a global presence is what MCUBE aims for in the next few years, and we venture to accomplish our ambition promptly. Our initiative trails towards much better communication for our existing as well as potential partners & clientele. We aspire for our customers to be part of this journey.

Innovation

Turning ideas into reality is the driving force behind all progress which is the base of innovation & MCUBE’s incentive to create new technologies, services & products that allow businesses to function easily, turning the impossible into a possibility.

Customer Orientation

We hanker after a more customer-centric & assistance-oriented business model because we understand the prominence of well-planned & managed customer satisfaction levels which can easily influence new opportunities, innovative breakthroughs, sales, market shares & profitability.

Simplified Integration

Integrating our solutions into your existing CRM is both simple & effective, with easy trackability, no extra hardware installations & better lead management. CRM plug-ins & API integrations for comprehensive alerts, data management & quality-of-service reports can be ensured seamlessly.

Zero Capital Investment

We at MCUBE venture for utilizing resources that are already available enabling a receptive approach allowing businesses to pursue services without the burden of upfront costs. We carefully plan and strategize the crucial ability to adapt to changing circumstances.

Global Reachability

Innovation

Customer Orientation

Simplified Integration

Zero Capital Investment

Data Security

We strongly believe in prudence and privacy, with data security being the paramount objective that boosts assurance, conviction & reliance from the customers. The MCUBE platform adapts rigorous stipulations for safeguarding financial information, customer privacy, and network connectivity.

Consistency

We strive to achieve consistency in terms of brand, services & management. Our top-tier, protected, distinct & dependable infrastructure delivers an astutely no single-point failure infrastructure ensuring a business communication model that is available all the time, anywhere.

Flexibility

Being the front runners in adapting to the ever-changing norms of business communication in the market amid a balanced hold over uninterrupted tractability, association suppleness, & direct comprehensibility of requirements makes us unwavering towards our services.

Compliance

Most cloud telephony solutions providers deliberate adherence as a prevalent & incessant process ensuring businesses are conventional. However, MCUBE stays a step ahead and guarantees that even our own associates & partners comply with the relevant dogmatic obligations.

Global Reachability

Achieving a global presence is what MCUBE aims for in the next few years, and we venture to accomplish our ambition promptly. Our initiative trails towards much better communication for our existing as well as potential partners & clientele. We aspire for our customers to be part of this journey.

Innovation

Turning ideas into reality is the driving force behind all progress which is the base of innovation & MCUBE’s incentive to create new technologies, services & products that allow businesses to function easily, turning the impossible into a possibility.

Customer Orientation

We hanker after a more customer-centric & assistance-oriented business model because we understand the prominence of well-planned & managed customer satisfaction levels which can easily influence new opportunities, innovative breakthroughs, sales, market shares & profitability.

Simplified Integration

Integrating our solutions into your existing CRM is both simple & effective, with easy trackability, no extra hardware installations & better lead management. CRM plug-ins & API integrations for comprehensive alerts, data management & quality-of-service reports can be ensured seamlessly.

Exemplary Service Ability

Our proficiency to consistently offer high-quality service to customers, clients or partners including potential to effectively resolve any issues that may arise allowing us to develop and demonstrate exemplary service ability. This commitment to excellence helps in building trust & loyalty among customers and clients ultimately leading to better business outcomes and a more positive overall experience for all parties involved.

Zero Capital Investment

We at MCUBE venture for utilizing resources that are already available enabling a receptive approach allowing businesses to pursue services without the burden of upfront costs. We carefully plan and strategize the crucial ability to adapt to changing circumstances.

Satisfied Business

Years Of Market Existence

Company Collaborations

Team Members/ Employees

Customer Support

Trusted By Trusted Businesses

Testimonials

INFANTRY HOMES

It was a pleasure working with MCUBE team for the past 3 years and their customer service team is professional in resolving any queries related to service in a reasonable amount of time.

SATYA SANTOSH GROUP

MCUBE is a very professional company. Their services are commendable. They keep proper follow-ups with their clients regarding their service issues and provide prompt solutions to them.

Velocita Brand

My experience with team MCUBE was intense!

I was very impressed and would highly recommend these guys.

Capital Computers International Pvt Ltd

MCUBE’s cloud-based contact center and IVR allowed us to connect with our clients with ease. It ensured we can stay connected efficiently – and with less overhead.

Atria University

Timely support and services. We have been associated with MCUBE for more than 2 years now and the quality of their work has never taken a hit. Highly recommended!

Sai Reniit Mayank

Excellent service, and fast responses, quick service reply as expected. Have been using this service from 8 years, and till now no issues, if we face also they will rectify it within an hour.

Our Branches

Bangalore

Regent Prime, Unit #107, Number 48-50, Whitefield Main Road, Whitefield Bangalore-560066

Noida

736, B Block Ithum Tower, Sector 62 Near Electronic City metro station Noida – 201309

Hyderabad

Ethyork Coworking Spaces Pvt Ltd, CLOwork, 103, New Mark House, Patrika,Nagar, Hitech City,Hyderabad, Telangana 500081

Pune

4, Yogiraj Apartment, Opp. Balewadi Phata, Baner, Pune Maharashtra – 411045

Mumbai

A/601 Jay shri Krishna Darshan Building, opp. Vedant School, Nr. GCC club, Hatkesh, Mira Road(E) Mumbai-401107

Chennai

3365, VAIBOGH, 5th Link Street, Old Mahabalipuram Rd, Nehru Nagar, Perungudi, Chennai, Tamil Nadu 600096