Boost Admissions Efficiency: How Cloud Telephony Simplifies Inquiry Management for Educational Institutes & Edtech
Modernizing Inquiry Management & Admissions in Education
Managing thousands of admission inquiries, follow-ups, and parent calls during peak season can feel overwhelming — but it doesn’t have to be.Join us for an exclusive session where we demonstrate how cloud telephony can streamline inquiry handling, automate follow-ups.
Speaker: Uttarayan Mukherjee
Product Manager, MCUBE
27th NOV, 2025
4 PM to 5 PM (IST)
About The Speaker
Uttarayan Mukherjee is a Product Manager at MCUBE, driving innovation across AI and cloud communication technologies. With years of experience designing customer-first communication solutions, he specializes in bringing together automation, voice intelligence, and cloud telephony to simplify complex business workflows.
Uttarayan Mukherjee
Product Manager, MCUBE
What You’ll Learn in This Session
Manage Inquiries Efficiently
Learn how to capture, distribute, and respond to every admission inquiry using cloud telephony automation.
Automate Follow-ups and Reminders
Discover how IVR and autodialers ensure timely communication and prevent lead leakage during admission season.
Track Performance in Real Time
Explore the MCUBE dashboard to monitor call volumes, agent productivity, and conversion metrics effortlessly.
Integrate Seamlessly with CRMs and Education Platforms
Understand how integration enhances lead nurturing, record management, and follow-up accuracy.
Why You Should Attend
Get live insights into how cloud telephony optimizes inquiry management.
Learn to build communication workflows that drive faster admissions decisions.
Understand how to reduce manual work for your counselling and support teams.
Hear real success stories from the education sector.
Who Should Attend
Admission Heads & Counsellors
Edtech Founders & Growth Leaders
CRM & Marketing Teams in Education
Operations Managers handling student communication
Technology Teams building education workflows
Our Valued Customers
Past Webinar
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Client Review
So far, it’s a great association with MCUBE. There has been great post-sales support from the MCUBE team, they have been always there when BBD required any kind of support. MCUBE has been prompt in terms of addressing concerns, and always takes extra efforts to meet our ever changing requirements which makes MCUBE different from any other competitors in the segment. We are planning massive growth with MCUBE, which will increase the usage 3x to 4x from the current stage.”
“MCUBE has performed a critical role in organising our communication journey, beginning from cloud telephony integrations to a wide range of connectivity solutions. MCUBE quickly addressed our pain points and implemented solutions that significantly improved the entire communication process. Their efforts have been so impressive that we started receiving fantastic remarks and suggestions from other internal stakeholders. MCUBE has completely streamlined our internal communications.”
MCUBE boosted our trust and confidence in their services and solutions, and then MCUBE was able to resolve all the issues and concerns that the end users had earlier. Then finally, MCUBE helped us improve our call management system. Many of the calls that we were missing out on, and we were not able to respond to earlier we were able to track and respond to them which enabled us to create a better customer experience for our patients.
MCUBE’s telephony services stand out in the tech industry. Their solutions are ahead of the league so agents will concentrate on their present customers, guaranteeing high customer engagement through support, and purpose-driven offering solutions. After-sales services are excellent MCUBE enhances customer satisfaction and stays ahead in the industry.
“Our overall experience is great. MCUBE has calibrated our call monitoring and tracking through their call center facilities and we are very happy about it. It’s very rare that we face any difficulty, but even if we do, MCUBE makes sure to resolve it immediately.”
“MCUBE has helped us in tracking & monitoring the calls by which our admission percentage has increased along with the efficiency of the workforce. The best part is the call recording that assists us in understanding the concerns of the students. We do not miss or skip any of the calls from students or parents improving our potential lead rate.”