How can cloud telephony solve business challenges?

June 11, 2021
cloud telephony

The main objective of cloud telephony is to empower as many businesses as possible irrespective of the volume that they deal with. Hailed as ‘modern-day electricity, cloud technology is revolutionizing the face of business, offering innumerable opportunities to enterprises who desire to optimize their resources. The workforce is the most important building block of any organization, and as such, it needs to be at the focus of any digital transformation.

A growing business or any business requires a lot of planning, networking, and expertise. You need to expand the business campaign and continuity to ensure you are driving your business in the right direction. Eventually, from small to big, every business faces a lot of intangible obstacles. Enterprise cloud solutions make the challenges a lot simpler. It facilitates analytics and intelligent services at the age of technology.

Barrier 1: Communication Challenge

The cloud is helping corporate leaders collaborate with stakeholders as well as access real-time data on their business from the remote working environment. Corporate leaders turn the data into actionable insight for aiding their business progression planning for the coming months.

Barrier 2: Marketing Challenge

Lead management system in the cloud offers companies to ensure the maximum level of marketing productivity. It gives the opportunity to

1. Customized lead Assignment

2. Follow Up and Manage all Leads in One Place

3. Leads and Prospects.

4. Track Sales Activity Across Your Different Teams

5. Finding the Next Customers

Acquiring new customers is a heavy criterion for business expansion while retaining customers is the key for steady revenue growth. The sales team of any organization needs readily available data at their fingertips. It supplies a snapshot view of current clients and potential customers to them.

An effective cloud ERP can address this. Customers can get a 360 view of sales, services, transactions, and more.

Barrier 3: Distribution Challenge

Cloud is imperative to consider parameters such as networking speed, storage, and security. It is a way of consolidating digital resources into an on demand, online and accessible solution. The ability to offer the shared resources without the technical or monetary impact of setting them up or keeping them maintained is another benefit of using cloud technology. The main benefits of the cloud to prevent distribution challenge are,

1. Security and Disaster Assistance

2. Off-site data storage

3. Access from Anywhere

4. Lower cost of ownership

Today’s organizations want systems and processes that are simple, easy to use, flexible, scalable, and capable of supporting digital transformation. Cloud telephony is not just the basic telecom services, but the technology on top that provides value.


Related Posts