What is MCUBE used for?

MCUBE is a cloud telephony solution that helps businesses communicate through contact center solutions, IVR systems, call tracking, and database integration. MCUBE provides effective customer support, automates workflows, and offers marketing campaign services for all types of businesses.

What is MCUBE Cloud Telephony?

MCUBE Cloud Telephony is a cloud-based communication platform that effectively empowers businesses to manage inbound and outbound calls, SMS blasts, voice broadcast services, and customer interactions.

How can MCUBE help my business?

MCUBE boosts customer engagement, simplifies lead management, and optimizes marketing campaigns, making your business more efficient and scalable.

Do I need physical equipment to use MCUBE?

No! MCUBE operates entirely on the cloud, eliminating the need for hardware devices and enabling remote access.

How do I get started with MCUBE?

Getting started is easy! Contact us at our toll-free number (1800 419 2202), and we’ll help you upgrade your business communication in no time.

Can MCUBE Solutions Integrate with CRM Systems?

Yes, MCUBE solutions integrate perfectly with CRMs to sync call data, keep track of leads, and manage follow-ups without any hassle. This gives your business a single place to manage your customers and makes your business run more smoothly.

MCUBE IVRS Provides Advanced Solutions for Indian Military

MCUBE’S CLOUD ARCHIVE IN INDIAN MILITARY

THE GLOBAL CLOUD TELEPHONY SOLUTION

As the world battles COVID-19, the Indian Military has embraced virtual collaboration with MCUBE for their highly encrypted cloud system as a powerful enabler of transformative IT.

MCUBE’s Cloud Archive in Indian Military

Requirements

A solution that is simple, easy to use, flexible, scalable, and capable of supporting digital transformation.
Digital Automation to improve human productivity.
Improved Security by Cloud.
Efficiently checking the data for higher consolidation.
Inbuilt lead Management Software.
A multi-cloud environment to support the portability and mobility of workloads.
The legacy cloud solution to meet the governance and compliance requirements.

Challenges

Establish LMS for supporting process transparency in 200+ fields as per Govt expectations.
Establish CXO and cloud adoption in the digital world of huge databases of defense.
Speedy delivery of products within 3 days
Educate customers about cloud compliance and accountability.
Upload and manage huge amounts of multiple databases Of the Indian Military.

Solution

An Inbound and Outbound lead Management Software system.
Individual login access for every agent to check and update leads.
Automate the essential process to cut human Intervention and errors.
Leveraging the data and ensuring compliance and traceability.
An essential Military helpline number for veterans.

Products Used

1- MCUBE IVRS
2- LEAD MANAGEMENT SYSTEM
3- CLICK TO CALL SERVICE