MCUBE’S CLOUD ARCHIVE IN INDIAN MILITARY
THE GLOBAL CLOUD TELEPHONY SOLUTION
As the world battles COVID-19, the Indian Military has embraced virtual collaboration with MCUBE for their highly encrypted cloud system as a powerful enabler of transformative IT.
MCUBE’s Cloud Archive in Indian Military
Requirements
- A solution that is simple, easy to use, flexible, scalable, and capable of supporting digital transformation.
- Digital Automation to improve human productivity.
- Improved Security by Cloud.
Efficiently checking the data for higher consolidation. - Inbuilt lead Management Software.
A multi-cloud environment to support the portability and mobility of workloads. - The legacy cloud solution to meet the governance and compliance requirements.
Challenges
- Establish LMS for supporting process transparency in 200+ fields as per Govt expectations.
- Establish CXO and cloud adoption in the digital world of huge databases of defense.
- Speedy delivery of products within 3 days
- Educate customers about cloud compliance and accountability.
- Upload and manage huge amounts of multiple databases Of the Indian Military.
Solution
- An Inbound and Outbound lead Management Software system.
- Individual login access for every agent to check and update leads.
- Automate the essential process to cut human Intervention and errors.
- Leveraging the data and ensuring compliance and traceability.
- An essential Military helpline number for veterans.
Products Used
1- MCUBE IVRS
2- LEAD MANAGEMENT SYSTEM
3- CLICK TO CALL SERVICE
