What is MCUBE used for?

MCUBE is a cloud telephony solution that helps businesses communicate through contact center solutions, IVR systems, call tracking, and database integration. MCUBE provides effective customer support, automates workflows, and offers marketing campaign services for all types of businesses.

What is MCUBE Cloud Telephony?

MCUBE Cloud Telephony is a cloud-based communication platform that effectively empowers businesses to manage inbound and outbound calls, SMS blasts, voice broadcast services, and customer interactions.

How can MCUBE help my business?

MCUBE boosts customer engagement, simplifies lead management, and optimizes marketing campaigns, making your business more efficient and scalable.

Do I need physical equipment to use MCUBE?

No! MCUBE operates entirely on the cloud, eliminating the need for hardware devices and enabling remote access.

How do I get started with MCUBE?

Getting started is easy! Contact us at our toll-free number (1800 419 2202), and we’ll help you upgrade your business communication in no time.

Can MCUBE Solutions Integrate with CRM Systems?

Yes, MCUBE solutions integrate perfectly with CRMs to sync call data, keep track of leads, and manage follow-ups without any hassle. This gives your business a single place to manage your customers and makes your business run more smoothly.

Niyati Group Case Study | MCUBE Call Tracking Software

NYATI GROUP REQUIRED A CENTRAL TRACKING NUMBER

Nyati Group Required A Central Tracking Number For Cloud Telephony Solutions

MCUBE’s cloud solution was much needed because of its security, scalability,connectivity,implementation, up-gradation which are the perceived bottlenecks.

It has been 1997, Nyati Group pioneered Pune’s Real Estate Scenario for more than two decades. With 10000 happy clients, Nyati group embraced a new beginning with MCUBE to make another New Reality!

The additional requirements from MCUBE for Nyati Group were:

Requirements

1- Improved ROI.
2- Increased conversion rates.
3- Connecting call tracking to customer
4- relationship management (CRM).
5- Enhanced customer experience.

Challenges

The main challenges Nyati Group faced is tracking the data and recording. The additional challenges associated with it are:

The obstacle of having a higher conversion rate.
The obstacle to optimizing operational efficiency.
The obstacle to having real-time data insight.

Solution provided by MCUBE

MCUBE provided the virtual number with source tracking and recording of calls. MCUBE’s powerful telephony tool went a long way! The additional solutions It provided are:

Lower chances of missing calls.
Seamless integration with CRM.
Improved monitoring and performance.
Allows you to get multiple phone numbers at a lower price.
Perfect for customization.
Allows for a smoother remote work setup.
Easy to set up and use.

MCUBE Product: Time for a quantum leap

MCUBE’s inbound and outbound telephony services are the Dark Horse in the enterprise technology domain. As a way forward into the “Next to Normal” stage, organizations will stay focused on the existing customer base by maintaining high customer engagement through empathic, purpose.

-driven digital content, improved after-sales services, and fortifying distribution in stronger markets to gain an edge over the competition.