Cloud Telephony Articles

Communication still holds a key position in the dynamic corporate world and has a direct bearing on success. The emergence of technology has given rise to transformative solutions, one of which is the Cloud Business Phone System, which is redefining how organizations...

Call tracking software has always played a crucial role in customer service in the healthcare industry. Google reports that over the phone, 56% of patients make appointments for medical care even after doing extensive research online. As it turns out, consumers prefer...

Call tracking software, the power of information & data, strongholds the process of growth, influence and decision-making in any sector of any business enterprise. Especially for a strategic marketing campaign, access to vital customer information can become the...

The most common challenge any business faces is an efficient & quick customer issue resolution protocol. Providing products/services to the customer does not satisfy the cycle of a sustainable business model. Customers are bound to encounter several difficulties...