MCUBE Auto Dialer
Connect faster with your potential leads using the best auto dialer solution.
Powered by intelligent routing and actionable reporting, we are built to scale outbound calling and enhance agent productivity.
MCUBE Auto Dialer: India’s Most Scalable Auto Dialer Software
MCUBE’s auto dialer software is an intelligent outbound calling tool designed to deliver seamless and efficient business communication through automation. Equipped with intelligent call routing, the auto dialer optimizes every outbound call and helps you achieve high agent productivity.
Being India’s most scalable auto dialer service provider, we offer smart scheduling, personalized call flows and CRM integration to guarantee a seamless calling experience. With most modern features like bulk dialling and call routing, our auto dialer software helps you reach more leads in less time.
Whether you are looking to enhance the communication strategies for telemarketing, survey administration, sales, customer support or any form of business communication, MCUBE’s auto dialer solution brings precision in every connection.
Different Modes of Auto Dialer
As an intelligent call assistant, a call automation auto dialer helps you connect with your customers effectively. However, every campaign needs a dialling mode that determines how and when the campaign places calls. The MCUBE auto dialer software comes with these different dialer modes as follows:
Preview Auto Dialer
The preview auto dialer displays the information about the contact before dialling and allows them to review the information in advance. This dialling mode helps your agents prepare for more personalized and effective conversations. It is especially useful for complex sales processes, sensitive customer interactions, or high-value leads where context is crucial.
Progressive Auto Dialer
In progressive auto dialer mode, the numbers are dialled automatically after each call ends. This mode is commonly used for general outbound campaigns, follow-ups and reminders. In this mode, the system manages call placements by analyzing dialling pace, ensuring calls do not exceed the number of available agents and waiting to initiate a call for each agent.
Predictive Auto Dialer
The predictive mode predicts the number of calls and the agent’s availability to keep each agent busy. It uses call analysis to determine the result of dialling attempts and place one or multiple calls for each agent before they become available.
Why Choose MCUBE Auto Dialer?
As your dedicated auto dialer service provider, MCUBE gives you an advanced auto dialer solution which can potentially improve your communication strategy by infusing effectiveness and accuracy into every interaction.
Automated bulk calling
With zero manual effort, schedule and automate high-volume calling campaigns seamlessly with precision.
Live dashboard with integrated CRM
We offer you a live dashboard with a comprehensive view of the call analytics, agent performance, and syncing the data with your CRM tool.
Multiple dialling modes
MCUBE offers three modes of autodialer, such as the preview, predictive and progressive. Businesses can choose the mode depending on the speed, control or context suiting your campaign requirements.
Call retry logic & call recording
Our auto dialer solution enables the auto retry feature for unanswered calls and ensures that no leads are left behind. The software provides call recording for call quality analysis, performance improvement and training.
Industry Applications of MCUBE Auto Dialer
An auto dialer software is useful across a diverse range of industries since it supports multiple use cases. Bulk calling campaigns, conducting surveys, and running follow-up campaigns are a few among the business applications of the autodialer solution. MCUBE auto dialer helps the following industries that run call centers to reach a large volume of contacts quickly:
Real-Estate
Healthcare
Education
Travel & Hospitality
Banking & Finance
E-commerce & Retail
Telecommunications
Benefits of Auto Dialer
MCUBE auto dialer automates outbound calling, enabling faster outreach, enhanced collection of data and greater return of investment.
Faster customer outreach & less time consumption
As a trusted auto dialer service provider, MCUBE accelerates the outreach and eliminates the idle time between calls. Our auto-dialer software helps agents reduce manual effort and speed up outbound calls.
Maximized agent productivity
The autodialer software helps to reduce downtime and increase the talk time. With an auto dialer, agents can handle more calls with less effort, where intelligent call routing and retry logic maximize their productivity.
Enhanced data collection
MCUBE auto dialer helps you collect the outbound call outcomes, responses, and automatically sync data to your CRM. It will help you analyze the campaign performance and improve the efficiency.
Cost-effective campaigns
Businesses can run high-volume campaigns at minimal cost and boost the ROI. With the help of the best auto dialer solution your businesses need only a few agents to handle a large volume of calls.
MCUBE Auto Dialer v/s Manual Dialling
Manual dialers remain the most basic form of contact center and require agents to dial numbers manually. Meanwhile, our advanced auto dialer software helps you simplify and expedite outbound call campaigns by dialling the numbers sequentially and automatically.
| MCUBE Auto Dialer | Manual Dialling |
|---|---|
| Automatically dial numbers from the contact list | Manual dialling of numbers requires more time & effort |
| High talk time with efficient & automated calling | Low agent productivity due to misdials & idle time |
| Easily scalable for high-volume campaigns | Difficult to scale outbound campaigns |
| Real-time reports & analytics through the dashboard | Limited visibility in call outcome & performance |
| Intelligent call management ensures error-free dialling | High chance of duplicate calls & errors |
Quick Setup Tips for Auto Dialer
Looking for auto dialer service providers in Bangalore, auto dialer services in Delhi, auto dialer solutions in Chennai, or auto dialer systems in Mumbai? MCUBE offers a powerful auto dialer that automates outbound calling, boosts productivity, captures better insights, and drives measurable returns on investment.
MCUBE offers quick and easy deployment of our auto dialer software, making it ideal for businesses of all sizes.
Here’s a simple setup guide to get you started:
Import your contact list
Select a dialer mode
Configure retries, working hours, and call timings
Assign agents and integrate your CRM
Track performance in the live dashboard
Trusted By Top Businesses
"MCUBE assists Big Basket Daily in building an Operative & Effective Communication System: An Overview. Big Basket has created a market prominence as one of the leading online grocery delivery services in India. With its convenient and user-friendly" Read More
"MCUBE’s call centre solution is used by the Ramaiah Memorial Hospital. This solution scaled up the 100% increase in visibility and 30% of higher improvement in productivity almost immediately after deployment." Read More
“Our overall experience is great. MCUBE has calibrated our call monitoring and tracking through their call center facilities and we are very happy about it. It’s very rare that we face any difficulty, but even if we do, MCUBE makes sure to resolve it immediately." Read More
Testimonials
So far, it’s a great association with MCUBE. There has been great post-sales support from the MCUBE team, they have been always there when BBD required any kind of support. MCUBE has been prompt in terms of addressing concerns, and always takes extra efforts to meet our ever changing requirements which makes MCUBE different from any other competitors in the segment. We are planning massive growth with MCUBE, which will increase the usage 3x to 4x from the current stage.”
“MCUBE has performed a critical role in organising our communication journey, beginning from cloud telephony integrations to a wide range of connectivity solutions. MCUBE quickly addressed our pain points and implemented solutions that significantly improved the entire communication process. Their efforts have been so impressive that we started receiving fantastic remarks and suggestions from other internal stakeholders. MCUBE has completely streamlined our internal communications.”
MCUBE boosted our trust and confidence in their services and solutions, and then MCUBE was able to resolve all the issues and concerns that the end users had earlier. Then finally, MCUBE helped us improve our call management system. Many of the calls that we were missing out on, and we were not able to respond to earlier we were able to track and respond to them which enabled us to create a better customer experience for our patients.
MCUBE’s telephony services stand out in the tech industry. Their solutions are ahead of the league so agents will concentrate on their present customers, guaranteeing high customer engagement through support, and purpose-driven offering solutions. After-sales services are excellent MCUBE enhances customer satisfaction and stays ahead in the industry.
“Our overall experience is great. MCUBE has calibrated our call monitoring and tracking through their call center facilities and we are very happy about it. It’s very rare that we face any difficulty, but even if we do, MCUBE makes sure to resolve it immediately.”
“MCUBE has helped us in tracking & monitoring the calls by which our admission percentage has increased along with the efficiency of the workforce. The best part is the call recording that assists us in understanding the concerns of the students. We do not miss or skip any of the calls from students or parents improving our potential lead rate.”
Frequently Asked Questions
What is an auto dialer?
An autodialer software helps to automate the outbound campaign calls sequentially from the database or CRM. MCUBE autodialer for call center helps agents avoid manual calling, and you can get faster outreach and high productivity.
Which are the different types of auto dialer modes?
MCUBE offers three modes of auto dialer, such as preview, progressive & predictive. While preview mode lets agents review customer info before a call, progressive dialling dials the number automatically as per agent availability. Predictive dialer connects to agents only when a customer picks up.
How does the MCUBE auto dialer help in the real estate business?
An autodialer software for real estate teams can help from lead capture to post-sale follow-ups. The MCUBE auto dialer software automatically dials the leads the moment they enter your system.
Does MCUBE auto dialer integrate with my CRM?
Yes. The MCUBE autodialer software allows integration with CRM tools, which help to auto-sync your data. You can manage these in a unified dashboard without changing platforms.
How does an auto dialer benefit small-scale businesses?
An autodialer solution will help you to automate your voice call system to reach more customers in less time. If you are running with a small team, it will help you reduce manual effort and save time.
Learn about MCUBE autodialer for automated outbound calling & smart scheduling. Book a free demo & see how to reach out to your customers fast!
