Revolutionizing Customer-Centric Marketing: Leadership Strategies for CXOs
Join us for an exclusive webinar for business leaders, where we will explore innovative leadership strategies that redefine customer-centric marketing in the digital era.
Gain actionable strategies to align marketing, sales & customer satisfaction with maximum impact transforming your organization into a customer-centric powerhouse.
Speaker: Mr Amit Gujral
Business Leader, Industry Expert
27th FEB, 2025
5 PM to 6 PM (IST)
About The Speaker
Mr Amit Gujral is a marketing leader with over 28 years of brand and product marketing expertise across diverse industries. Known for his strategic acumen, he has played a crucial role in shaping go-to-market strategies, driving user acquisition, and optimizing customer engagement through innovative campaigns and digital transformation.
As the former Chief Marketing Officer at JK Tyres, Mr Gujral has enhanced brand value and market positioning. Prior to this, he held the same position at LG Electronics for over a decade, guiding numerous award-winning campaigns and successful product launches. His journey in marketing excellence began with LG Soft India, where he started as R&D Unit Head in 2003, leveraging his Computer Science Engineering background from Bangalore University.
He is also an enthusiastic poet and recently penned the lyrics to the JK Tyre brand film, “Jab Hindustan Mile Hindustan Se”, a moving piece that celebrates the brand philosophy of – By India for India & the Globe being an Innovative brand and the one that also celebrates the humanities greatest invention – ‘A Wheel’.
With a proven track record of crafting impactful marketing strategies, Mr Gujral continues to redefine brand storytelling, customer engagement, and growth acceleration in today’s dynamic business landscape.
Speaker: Mr Amit Gujral
Business Leader, Industry Expert
Key Topics Covered:
The Shift Toward Customer-Centric Strategies
Understanding the evolution from product-centric to customer-centric marketing and its significance for business growth.
Leveraging AI and Automation for Marketing Optimization
How AI and automation enhance customer insights, improve targeting, and optimize marketing efforts.
Building a Seamless Omnichannel Experience
Integrating customer interaction across channels to ensure a consistent and personalized experience.
Measuring ROI and KPIs in Customer-centric Marketing
Identifying and tracking key metrics to evaluate the success of customer-focused campaigns and marketing strategies.
Reasons You Can’t Miss It:
Learn cutting-edge strategies to future-proof your marketing approach.
Discover how AI and automation can boost your marketing efficiency.
Learn how to create seamless, personalized experiences that drive customer loyalty.
Get actionable insights from an expert to implement immediately within your organization.
Who Can Participate?
CXOs (Chief Executives, Chief Marketing Officers, Chief Customer Officers)
Marketing Managers, Leaders and Strategists
Customer Experience Managers
Digital Transformation Leaders
Our Valued Customers
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