Cloud telephony completely turns the whole business telephony system into the cloud, reducing hardware installation, setup, and maintenance costs. Cloud telephony business communication system lets real-time call monitoring feature through which live customer’s calls can be tracked in the dashboard.
Cloud-based phone systems run through software and use VoIP for calls & communication. They can offer low-cost services while delivering a wealthier range of additional features, such as software integration & analytics.
Cloud phone systems need you to pay for what you use rather than spend on expensive premises hardware. Even small businesses can access the complete-featured VoIP service for the offices, and even at home also, previously only enterprise companies could afford it. But now, all small businesses have access to cloud-based phone services that provide a broad range of intelligent features, from unified communications as a service to manage messages, calls, and video conferences to cloud-based contact center as services on the same platform.
Overall, the telecoms industry’s digital transformation has extensively improved the range & accessibility of phone services for businesses.
MCUBE, the cloud telephony service provider, is the best telephony feature for your business communications, and it is most profitable because of its capabilities.
Scalability:
Business communications with the ability to scale up your performance will make your business much more productive. You get to know the methods you can use to make your workforce more efficient to get a positive result.
Cost-Effective:
The necessary quality that the MCUBE robust cloud telephony solution has is, it gives you advanced remote communication highlights within an appropriate price point. Whatever you invest in it, you make numerous times more of it.
Data Security:
The cloud-based phone system is a phone service that lets you make calls over the internet, and all data is stored and accessed through the cloud, saving your time and money to update and protect your information quickly.
Report & Analysis:
Reports get the crucial insight you want to derive in just a few clicks. You can get consolidated and detailed statements based on all-around calls traffic, day wise, week wise, month wise, executive wise, and more. It also shows your account’s ratio of inbound vs outbound calls for the chosen month.
Presence:
Cloud telephony appears as a significant enabler of new business trends for established businesses and start-ups. It can be regarded as a magical solution that intersects scale and service.
24/7 Available:
Businesses need to make sure that their phone system never goes down. It should be up 24/7 to help its customers get new sales or prospects inbound. A cloud phone system helps guard against the shortage of enterprise voice in disasters. Using the cloud always guarantees flexible and stable phone services.
MCUBE provides cloud-based communication & collaboration platform for businesses of all sizes. A comprehensive set of features includes a call recording, call log, call monitor, call tracker, etc. There are also more choices for expanding advanced features to cover all communication angles. The developer platform is also available to ensure that your services offer all the features and connections you may ever imagine you needed. As a cloud telephony provider, it provides essential core features like live call feed, user’s online and offline status, call transfer, and call recording, which helps improve the user’s performance and increase productivity at an affordable price for all businesses.
