Upcoming Webinar
Revolutionizing Customer-Centric Marketing: Leadership Strategies for CXOs
Join us for an exclusive webinar for business leaders, where we will explore innovative leadership strategies that redefine customer-centric marketing in the digital era.
Gain actionable strategies to align marketing, sales & customer satisfaction with maximum impact-transforming your organization into a customer-centric powerhouse.
5th March, 2025
5 PM to 6 PM (IST)
Speaker
Mr Amit Gujral
Business Leader, Industry Expert
Our Past Webinars
How Cloud Telephony and CRM Work Together to Enhance Real Estate Business
14-NOV-2024
Predictive Analytics in Marketing: Using AI to Anticipate Customer Needs
29-Aug-2024
New Trends in Strategic Brand Management
18-July-2024
How Companies are taking avid advantage of Social media
04-April-2024
Humanizing Multichannel Interactions: Balancing Technology and Personal Touch
15-Feb-2024
Innovative Outreach: Engagement Tactics for Increased enrolment
14-Dec-2023
Our Valued Customers
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Client Review
So far, it’s a great association with MCUBE. There has been great post-sales support from the MCUBE team, they have been always there when BBD required any kind of support. MCUBE has been prompt in terms of addressing concerns, and always takes extra efforts to meet our ever changing requirements which makes MCUBE different from any other competitors in the segment. We are planning massive growth with MCUBE, which will increase the usage 3x to 4x from the current stage.”
“MCUBE has performed a critical role in organising our communication journey, beginning from cloud telephony integrations to a wide range of connectivity solutions. MCUBE quickly addressed our pain points and implemented solutions that significantly improved the entire communication process. Their efforts have been so impressive that we started receiving fantastic remarks and suggestions from other internal stakeholders. MCUBE has completely streamlined our internal communications.”
MCUBE boosted our trust and confidence in their services and solutions, and then MCUBE was able to resolve all the issues and concerns that the end users had earlier. Then finally, MCUBE helped us improve our call management system. Many of the calls that we were missing out on, and we were not able to respond to earlier we were able to track and respond to them which enabled us to create a better customer experience for our patients.
MCUBE’s telephony services stand out in the tech industry. Their solutions are ahead of the league so agents will concentrate on their present customers, guaranteeing high customer engagement through support, and purpose-driven offering solutions. After-sales services are excellent MCUBE enhances customer satisfaction and stays ahead in the industry.
“Our overall experience is great. MCUBE has calibrated our call monitoring and tracking through their call center facilities and we are very happy about it. It’s very rare that we face any difficulty, but even if we do, MCUBE makes sure to resolve it immediately.”
“MCUBE has helped us in tracking & monitoring the calls by which our admission percentage has increased along with the efficiency of the workforce. The best part is the call recording that assists us in understanding the concerns of the students. We do not miss or skip any of the calls from students or parents improving our potential lead rate.”
